Summary
We do recommend you read our full privacy policy but the bottom line is that we will never share any of your contact details within anyone outside of Oliver Green Kitchens Ltd unless you give us express permission to do so.
Full privacy policy
Definitions
In this Policy the following terms shall have the following meanings:
“Us, We or Our” means Oliver Green Kitchens Ltd using the trading style OG Kitchens, registered office ; 13 Village Road, Bebbington, Wirral, Merseyside, CH63 8PP.
"You or Your" means a person using our website or our services.
How we use your information
This privacy policy tells you what to expect when we collect personal information. It applies to information we collect about:
- Visitors to our website
- People who use our services (our customers)
Visitors to our Website
Cookies
A cookie is a file containing an identifier made up of letters and numbers. The cookie is sent by our web server to your web browser and is stored by your browser. The identifier is then sent back to our web server each time the browser requests a page from the server. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.
Cookies may be either "persistent" cookies or "session" cookies. A persistent cookie will remain valid until its set expiry date, unless deleted by the user before the expiry date. A session cookie will expire at the end of the user session, when the web browser is closed.
Use of Cookies by OG Kitchens
All cookies our website installs on your browsing device do not contain any information that can personally identify you.
Our website does install session and persitent cookies on your browsing device. Some cookies are essential for certain website features to function correctly.
Analytics Cookies
We use Google Analytics Universal to analyse the way visitors interact with our website. They generate statistical and other information about the use of our website by means of session cookies. We use this information to fine tune and improve our website. Our analytics service provider's privacy policy is available at: http://www.google.com/policies/privacy.
Controlling Cookies from within your Browser
These links explain how you can control cookies via your browser. But do bear in mind that if you turn off cookies in your browser, these settings apply to all websites not just ours. Your overall browsing experience might be adversely affected.
Internet Explorer
http://support.microsoft.com/kb/278835
Internet Explorer Mobile
Chrome
http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647
Safari
http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html
Firefox
http://support.mozilla.org/en-US/kb/Enabling%20and%20disabling%20cookies
Blackberry
Android
http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022
Opera
http://www.opera.com/browser/tutorials/security/privacy/
Contact Us Web Form
We provide a Contact Us web form on our website. This allows visitors to our website to contact us. The mandatory personal data that is collected is your name, email address and contact telephone number. We also require that you agree to our privacy policy. All other data that can be provided via the contact form is optional. All data is logged and emailed to an OG Kitchens email account.
If the you subsequently become a customer of OG Kitchens your data will be retained, otherwise it will be deleted within 30 days of it no longer be relevant.
When you Email Us
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Our Customers
We naturally hold details about you if you become a customer. You can ask us to provide you with all the details we hold about you by writing to us or emailing us.
How long is the information retained for?
Non-customer Information
If you never become a customer of OG Kitchens will only hold your data for as long as it is relevant in the context of the original reason for you contacting us, or us contacting you.
Customer Information
If you stop being a customer of Pro-Networks we will retain your details for as long as we are legally required to do so.
Your Rights
Under the General Data Protection Regulation (EU 2016/679) (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you.
Individual Rights:
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
You can read more about these rights here:
Complaints or Queries
OG Kitchens endeavours to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage you to bring it to our attention if you think that our collection or use of your information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
This privacy notice was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of the collection and use of personal information by us. However, we are happy to provide any additional information or explanation needed. Any requests for this should be made in writing.
Access to Personal Information
We try to be as open as we can be in terms of giving people access to their personal information. You can find out if we hold any of your personally identifiable information by making a subject access request under the General Data Protection Regulation (EU 2016/679) (GDPR). If we do hold information about you we will:
- Respond within 30 days
- Tell you what it is
- Tell you why we are holding it
- Tell you who it is shared with
- Let you have a copy of the information in an intelligible form
To make a request to us for any personal information we may hold you need to put the request in writing. We may request proof that you have a legitimate right to request information.
If we do hold information about you, you can ask us to correct any mistakes there may be in the data.
Links to other websites
This privacy notice does not cover the links within our site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.
Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated on 28 April 2019.
How to contact us
You can write to us at:
Oliver Green Kitchens Ltd
Oaktree Court
Mill Lane
Ness
Cheshire
CH64 8TP
You can email us at:
